All Systems Operational

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WellSky Human and Social Services
This site provides information about the status of the WellSky Human and Social Services suite of solutions. Please bookmark this site and check back here to view the current status of the solutions listed below, including updates on maintenance, performance and security. Recurring maintenances are located at the bottom of this page.

WellSky Aging and Disability Operational
WellSky Behavioral Health/Intellectual & Developmental Disabilities (BH/IDD) Operational
WellSky Community Services Operational
WellSky Human Services Operational
WellSky Ombudsman Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Nov 21, 2025

No incidents reported today.

Nov 20, 2025

No incidents reported.

Nov 19, 2025

No incidents reported.

Nov 18, 2025

No incidents reported.

Nov 17, 2025

No incidents reported.

Nov 16, 2025

No incidents reported.

Nov 15, 2025
Aging and Disability issue
Resolved - This issue is now resolved. If you believe that you are still experiencing issues related to this, please contact our Support team.
Nov 15, 17:02 CST
Update - WellSky has identified the issue causing the Solution to be unavailable.

Next Update - within 60 minutes
Nov 15, 16:03 CST
Update - WellSky has identified the issue causing the Solution to be unavailable.

Next Update - within 60 minutes
Nov 15, 15:02 CST
Update - WellSky has identified the issue causing the Solution to be unavailable.

Next Update - within 60 minutes
Nov 15, 14:02 CST
Identified - WellSky has identified the issue causing the Solution to be unavailable.

Next Update - within 30 minutes
Nov 15, 13:28 CST
Update - The Solution is currently unavailable and we are working to restore service.

Next Update - within 30 minutes
Nov 15, 12:55 CST
Update - The Solution is currently unavailable and we are working to restore service.

Next Update - within 30 minutes
Nov 15, 12:27 CST
Investigating - WellSky is investigating an issue that may impact some clients. For further details and updates, including the final resolution, please visit our status page at https://status.hss.wellsky.com. Thank you for your patience while we work to determine the scope and impact of this issue, and to restore full functionality.

Next Update - Posted to the Status Page within 30 minutes
Nov 15, 12:12 CST
Nov 14, 2025

No incidents reported.

Nov 13, 2025

No incidents reported.

Nov 12, 2025

No incidents reported.

Nov 11, 2025

No incidents reported.

Nov 10, 2025

No incidents reported.

Nov 9, 2025
Aging and Disability Maintenance
Completed - The scheduled maintenance has been completed.
Nov 9, 21:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 9, 17:00 CST
Scheduled - WellSky will perform a scheduled maintenance on Sunday November 9th, 2025 from 05:00 PM to 09:00 PM (Central Time). During this time, the Solution will be unavailable.

We thank you for your patience as we improve the system.
Nov 7, 08:59 CST
Nov 8, 2025

No incidents reported.

Nov 7, 2025

No incidents reported.

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