All Systems Operational

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WellSky Human and Social Services
This site provides information about the status of the WellSky Human and Social Services suite of solutions. Please bookmark this site and check back here to view the current status of the solutions listed below, including updates on maintenance, performance and security. Recurring maintenances are located at the bottom of this page.

WellSky Aging and Disability Operational
WellSky Behavioral Health/Intellectual & Developmental Disabilities (BH/IDD) Operational
WellSky Community Services Operational
WellSky Human Services Operational
WellSky Ombudsman Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Apr 11, 2026

No incidents reported today.

Apr 10, 2026

No incidents reported.

Apr 9, 2026

No incidents reported.

Apr 8, 2026

No incidents reported.

Apr 7, 2026

No incidents reported.

Apr 6, 2026

No incidents reported.

Apr 5, 2026

No incidents reported.

Apr 4, 2026

No incidents reported.

Apr 3, 2026

No incidents reported.

Apr 2, 2026

No incidents reported.

Apr 1, 2026
HSS issue
Resolved - This issue is now resolved. If you believe that you are still experiencing issues related to this, please contact our Support team.
Apr 1, 12:53 CDT
Monitoring - WellSky has resolved the issue preventing 3rd party apps from downloading or uploading SFTP files. Users may see a prompt to "Continue connecting to an unknown server and add its host key to a cache" and should click Accept.

We will continue to monitor closely over the next 60 minutes. If you are still experiencing the issue, please reach out to support.
Apr 1, 11:51 CDT
Identified - WellSky has identified an issue preventing 3rd party apps from downloading or uploading SFTP files. Remediation steps are in progress.

Next Update - within 30 minutes
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Apr 1, 11:24 CDT
Update - WellSky is investigating an issue preventing 3rd party apps from downloading or uploading SFTP files.

Next Update - within 30 minutes
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Apr 1, 10:53 CDT
Investigating - WellSky is investigating an issue that may impact some clients. For further details and updates, including the final resolution, please visit our status page at https://status.hss.wellsky.com. Thank you for your patience while we work to determine the scope and impact of this issue, and to restore full functionality.

Next Update - Posted to the Status Page within 30 minutes
Apr 1, 10:50 CDT
Mar 31, 2026

No incidents reported.

Mar 30, 2026

No incidents reported.

Mar 29, 2026

No incidents reported.

Mar 28, 2026

No incidents reported.

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